To sample the fabulous quality of the invitations, you can try before you buy (Wedding stationery only) and order a personalised sample. By ordering samples of our stationery, you agree that they are for your own personal use and will not be copied by yourself or any third Party. Samples cost £4 per item (including postage & packing) and are payable by cheque (made payable to Paper Couture) or £4.50 payable via PayPal (please email us for instructions of how to pay this way). The price of a sample is redeemable against a finalised order.
Click here to order samples.
To order your stationery, download the appropriate order form below, print it, fill it in and send it back to us with a non–refundable deposit for 50% of the total balance for Wedding stationery (stationery required within 5 weeks of ordering payment in full is required) or payment in full for Baby and Party stationery. You can pay by sending a cheque (payable to Paper Couture), by electronic bank transfer (our bank details are on order forms) or by using PayPal (an additional 4% transaction fee to your final invoice total, please contact us for details of how to pay this way). If you don’t have access to a printer in order to print an order form, simply email us and we’ll send an order form out to you in the post or telephone us and we’ll fill one out with you over the phone. Alternatively simply email sales@papercouture.co.uk with your requirements and we will begin to process your order and then send you an invoice with details of the amount payable and payment options.
Remember, you only need to send one invitation per household, but we recommend ordering a few extra invitations as
you may need to invite extra guests if people from your original list are unable to attend. For Wedding stationery we
have a minimum order of 25 for all items, with the exception of table numbers (which have a minimum order of 5), menu’s
(which have a minimum order of 10) and seating plans (a minimum of 1). For Baby and Party stationery there is a
minimum order of 15.
Wedding Order Form |
Baby Order Form |
Payment can be made by either sending us a cheque, electronic bank transfer (bank details on order form) or online by
credit card using PayPal (an additional 4% transaction fee to your final invoice total, please contact us for details of how to
pay this way).
For all Wedding stationery, a deposit for 50% of the total order is required with your order form, upon clearance from the
bank we will commence work straight away and within 7 days of that date, email you a pdf proof for you to approve.
Upon approval we will send you an invoice for the final remaining balance and once we have received that we will instruct
our printer to start the printing process. For Baby and Party stationery we require payment in full along with your completed
order form.
We prefer the wording for your invitations, announcement cards, order of service, menu’s etc via email. If you are not sure
how to word your invitations, have a look at our wording & Fonts page for some examples.
If you are ordering cards that require a supplied photograph, please email us with a 300dpi file of the image you would like
us to use.
Proofs are sent to you as pdf documents via email within 7 days from the date of the bank clearance for the deposit.
Please make sure you check all of the details thoroughly such as colours, spelling, punctuation, dates and times etc.
We are happy to make any amendments to the pdf proofs before going to print. When you are happy with the final pdf
proofs, please return them back to us with the word ‘approved’ as the subject matter of your email. Once final approval is
given we will invoice you for the final balance. Upon receival and clearance from the bank we will instruct our printers to
begin the printing process and when ready we will send them out to you as soon as possible.
Wedding Stationery
We dispatch all Wedding stationery orders with an insured service which is guaranteed next day delivery. Standard postage and packing is £12.00 (this may increase for heavier orders) to most UK addresses. If you require your order in different stages please note there will be extra delivery charges. Unmounted table plans are always delivered separately and charged as a separate order as these have to be sent separately (they are rolled up and sent in a cardboard tube). Foam mounted table plans are delivered by courier service at a charge of £20.00 or pick up/drop off only (free dependent on post code/radius).
Orders will take up to 28 days to be printed and delivered upon clearance from the bank of the final invoice. We can deliver to a home or work address, but parcels need to be signed for.
Baby & Party stationery
Baby and Party stationery (including keepsake picture frames) there is a postage & packing charge of £4.99 (this is because parcels are signed for but not tracked and sent out first class with a delivery time of 1–3 working days) and we will endeavor to turn around orders within 7–10 working days from receipt of order. We can deliver to a home or work address, but parcels need to be signed for.
Copyright
All cards and designs on this web site remain the sole property of Paper Couture and are protected by copyright. They may
not be reproduced in any fashion without the prior permission of Paper Couture. Any breach of copyright will be pursued.
Please seek permission to use any material (such as hymns or poems) from your vicar or registrar before you ask us to include
it in your stationery.
Deposit & Final Payment
For Wedding stationery a non–refundable 50% deposit must be paid when the order is confirmed (for stationery required within 5 weeks of ordering payment in full is required). The remaining balance will be due before the order goes to print. For Baby and Party stationery we require payment in full when ordering.
Order Process and timings
Please allow up to 28 days from approval of proofs to delivered product. If your in a hurry, let us know and we will do our
best to meet your deadline.
For Baby and Party stationery, we will endeavour to turn around orders within 7-10 working days from receipt of order.
Please note: We require a complete list of guest names for seating plans, and place-cards printed with guests names,
NO LATER THAN 3 WEEKS BEFORE YOUR Wedding DATE. If names are supplied after this time, there is a chance that we will
not be able to meet the deadline and on these occasions, Paper Couture cannot be held responsible for stationery arriving
later than required. If we do not receive your complete guest list at least 3 weeks before the date of your Wedding, payment
for goods arriving late WILL NOT BE REFUNDED.
Proofs
You will always be sent a final pdf proof to approve before we instruct our printers to start work. Once we have received
approval and the printing process has begun, any errors noticed afterwards that were previously approved on the final pdf
Paper Couture cannot be held responsible for and the responsibility lies with the client. Therefore it is vital to check proofs
thoroughly before approval. Colours on screen may vary slightly to the colours that are printed.
Cancelling an order
Once an deposit or full payment has been taken by Paper Couture, it is non-refundable. If an order has already gone to print
then the remaining balance will have to be paid in full to cover all printing costs. If an order is cancelled before the printing
process starts then the remaining balance will not be charged.
Loss or damage in the post
Paper Couture use Royal Mail’s special delivery service for all Wedding stationery to make sure that each item is accounted
for and tracked. A signature is required upon delivery to make sure that the client has received the items. For Baby and Party
stationery Paper Couture uses Royal Mail’s recorded signed for service, which is signed for but not tracked. Paper Couture
cannot be held responsible for any loss or damage once the order has been dispatched and signed for, although we will take
utmost care to ensure safe and appropriate packaging. If you do receive goods that are damaged, you must return them as
soon as possible in the same condition as you received them in so that we can establish how they became damaged.
Availability of Materials & Colour Variation
Orders are subject to availability of materials. In the event of supply difficulties Paper Couture will inform you immediately to
discuss alternative materials or designs.
For orders that are printed in separate batches or split over a time period, there is always a possibility of colour variation or
print discrepancy. This is due to items being printed using different equipment or ink batches. Whilst we would always
endeavour to get an exact colour match, please be aware that there is a possibility that items may not be identical in respect
of colour and print quality. Payment for colour discrepancies WILL NOT BE REFUNDED.
Complaints
Any queries or grievances against orders must be reported within 7 days in order to be resolved.
Call us today on 0844 372 2818